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faq
A collection of answers designed to guide you through your experience with us.
If you don’t see what you’re looking for, we’re always happy to help further.
Frequently Asked Questions
- 01Base pricing is available for viewing on our services page. Exact pricing varies based on the service desired, stylist level, and the overall time and detail required. Each appointment is customized, so your stylist will walk you through the plan and pricing before beginning. Complimentary consultations are available for an exact price quote before booking.
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- 04A color correction is a highly customized service used to adjust, refine, or fully transform previous color work. This can include correcting uneven tones, removing unwanted warmth or darkness, or creating a more cohesive, dimensional result. In many cases, the hair may have underlying challenges such as banding, previous overlapping color, or buildup from past services. Certain products, including henna or heavily deposited color, can also make the process more complex and limit what can be safely achieved in a single session. The condition of the hair is always a priority. When needed, services may be approached gradually to maintain the integrity and health of the hair rather than rushing the process. Because of the level of detail, variation, and time involved, color corrections are priced hourly and often require a consultation prior to booking.
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- 06Elowen is our in-salon head spa experience, designed to support scalp health while creating a deeply relaxing environment. It is located within Concept Salon as a dedicated treatment space. Elowen Headspa services are ideal for anyone looking to improve scalp health, reduce buildup, or simply experience a relaxing, more restorative shampoo service.
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